MATORY · CLIENT SERVICES
Contact Us
We read every message ourselves.
Have a question? Email us with the piece name or your order number, and we’ll help with the details. We aim to respond within 1–2 business days.
support@matoryofficial.comWrite to us about:
- Orders and order status
- Returns and refunds
- Damaged or incorrect items
- Product questions, measurements and availability
Returns and refunds follow our Returns Policy. Please email us before sending anything back.
You are always welcome to message us at @matory_official with a question about a piece. For orders, returns and refunds, please email instead so we can keep your order details together.
Instagram: @matory_official ↗Where we are
We’re a small, independent online shop in Calumet City, Illinois, just outside Chicago. We deliver within the United States.